Privacy @ Synoptic
We understand that your manuscripts are your soul. Our privacy policy is designed with a single goal: protecting your intellectual property.
Our Privacy Philosophy
Synoptic was built on the principle of 'Sovereign Knowledge.' We believe your manuscripts are private property. We only collect what is strictly necessary.
Information We Collect
We collect account data (email, name) for login, project metadata (titles, structure), and user content (text files) solely for processing.
- Account Data: Name and email for billing.
- Project Metadata: To maintain library state.
- User Content: Encrypted and siloed.
AI Processing & Data Siloing
We differ from standard AI tools. Your manuscripts are NOT used to train our global AI models. We use specialized, siloed agents that are terminated immediately after the task.
Data Storage & Security
All data is encrypted in transit (TLS/SSL) and at rest. You may delete a project at any time to permanently remove it from our servers.
Third-Party Sharing
We do not sell your data. We share only with essential providers like Stripe (Billing) and AWS/DigitalOcean (Infrastructure).
Contact Us
For privacy concerns, contact us at [email protected]
Your Data Rights (GDPR)
Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have the following rights:
- Right to Access: Request a copy of all personal data we hold about you.
- Right to Rectification: Correct any inaccurate personal data.
- Right to Erasure: Request complete deletion of your account and all associated data.
- Right to Portability: Export your data in a machine-readable format.
- Right to Object: Opt out of certain data processing activities.
To exercise any of these rights, visit your account settings or contact us at [email protected]. Account deletion is available directly in Settings.